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The service is being displayed incorrectly. How do I fix it?

Web version:
1. If the website is displayed incorrectly, your browser may not be up to date. Please update your browser to the latest version.
2. If videos do not play properly, your connection may be unstable. Please ensure you have a strong connection, then try watching the video again.

App version:
1. Please fully close the app or restart your device, then reopen the app.
2. Your app may not be up to date. Please check if you are using the latest version of the app.

If you are still running into issues, please contact us via the inquiry form.