[When paying with a credit card or PayPal]
If your subscription renewal payment fails, there is a waiting period of 5 days, starting the day after the subscription expiration date. During this period, you can renew your subscription by completing the payment.
In addition, by resubscribing within 20 days after the expiration date of the subscription (up to 15 days after the waiting period), you can renew your subscription while retaining information such as your membership number.
[When paying via the App Store or Google Play]
If your subscription renewal payment fails, there is a waiting period of 3 days, starting the day after the subscription expiration date. During this period, you can renew your subscription by completing the payment.
In addition, by resubscribing within 20 days after the expiration date of the subscription (up to 17 days after the waiting period), you can renew your subscription while retaining information such as your membership number.