FAQ
End of Service Announcement
About humy
- Does it cost money to use humy?
- What is humy?
- Can I keep using the same account after I get a new device?
- What are the system requirements for humy?
- Is humy available in other languages?
- Are there countries/regions in which I can’t use the web version of humy?
Login/Registration
- How do I sign up for free?
- What's the difference between Premium (paid) members and free members?
- What do I need to sign up?
- I signed up but haven't received a verification email.
- I can't open the link in the verification email.
- How do I log in?
Purchases
- How do I subscribe to an Artist?
- What payment options are there?
- Payment failed for my subscription renewal.
- Where can I view/edit my saved payment options?
- What currencies do you accept?
- How do I cancel a subscription?
Account Information
Notifications
Posts
Digital greeting cards
Other
About live stream events
- How can I watch the online concert?
- Does the online concert cost money?
- Can I view the online event from my country?
- Does the event start at different times in different time zones?
- Where can I find the system requirements?
- I want to make sure that I'll be able to watch the online event without issue.